FAQ
Shipping & Tracking
I have received only part of my order, what happens now?
- If you have only received one of your wine cases please don't worry as the 2nd or 3rd case isn't far behind. Taking usually a day or two to arrive.
- Wine cases sometimes get separated in the sorting process by Australia Post due to the nature of hand-sorting wine cases.
How do I track my parcel?
- Login to your account
- Go to my orders...
Returns
100% Happiness Guarantee - Free Returns Policy!
Here at Mclaren Vale Cellars, we aren't happy unless our valued customers are happy!
So we have launched our 100% Happiness Guarantee!!!!!!!
This means any of our customers that do not enjoy a product that they have recently purchased return their item for free, all you have to do is either email or message us via our socials.
McLaren Vale Cel...