FAQ

I have received only part of my order, what happens now?

- If you have only received one of your wine cases please don't worry as the 2nd or 3rd case isn't far behind. Taking usually a day or two to arrive.

- Wine cases sometimes get separated in the sorting process by Australia Post due to the nature of hand-sorting wine cases.

How do I track my parcel?

- Login to your account

- Go to my orders...

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100% Happiness Guarantee - Free Returns Policy!

Here at Mclaren Vale Cellars, we aren't happy unless our valued customers are happy!

So we have launched our 100% Happiness Guarantee!!!!!!!

This means any of our customers that do not enjoy a product that they have recently purchased return their item for free, all you have to do is either email or message us via our socials.

McLaren Vale Cel...

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FAQ: Cancelling Your Order
 

Q1: How can I cancel my order?
To cancel your order, please send an email to sales@mclarenvalecellars.com with the subject line "Order Cancellation Request - Your Order Number."

Include your order number and the method of payment in the email.
 

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